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And so there were several acts that called the cares act and the Chrissa act and the ARPA act, which helped fund operating dollars for these Transit assistance. Cause I didn't have a deadline. My first trip was, started in 2016 when I decided to challenge myself to drive without money and in an electric vehicle from the Netherlands to the other side of the world to Australia and, yeah, to make it to Sydney. For the demand response, fixed route and mobility on demand segments. Kind of the same route in, in reverse. learning to travel all the different modes of public transport to even cross international borders. But many of the larger ones, and even now some of the mid-size ones are saying that they're running out of those funds by the end of this year or the end of this fiscal year, which is to come and so. Bravo Nuria on bringing her in. I'm Paul Comfort. Say number one, that, uh, you should recognize and reward customer facing service workers for providing real service, connecting with customers as real people to support their journeys. NJT, New Jersey Transit Transit. Have a great safe week out there. Paul Comfort: Well, we'll, we'll let people know how to stay in contact with you because I think as a result of this show, you'll get more people, who wanna follow your adventures and also to see the great ones you've already done. Talk with Alva Carrasco, who is the, President of the board and also a good friend, Harold Humphrey, and his wife, Suzanne were there as well and got to talk with all of them and attend their breakfast. Who's a PhD, transportation, geography student. I mean, I saw the videos, at the conference and I mean, when you got to Australia, I mean, you were like on TV, it was a big thing, right? So looking forward to having the leaders of both those organizations Comto and LIT on future episodes here of Transit Unplugged News and Views. Tris Hussey: Thank you for listening to this week's episode of Transit, Unplugged news and views with our guests, Viva voce from plug me in talking about his amazing journey. Modaxo a global technology organization focused on moving the world's people along with its company TripSpark announced this past week that they have required Routematch. I use social media to, to broadcast my, to cover my stories. Paul Comfort: Wiebe you're an inspiration to us, and living in a sustainable way. I recently just returned this past weekend from the Comto conference the conference of minority transportation officials, which was being held in Fort Lauderdale, Florida, close to a thousand people were there. They wanna be partners together in delivering seamless mobility and that could mean door. Feel free to email us. Thank you so much and best wishes as you continue to share the message of sustainable living. Nominating us not only gets us to the voting round, but also factors into who wins the award! And, um, yeah, that point, I didn't even know if, if it was possible at all. At some point, people. And, um, yeah, at the end it was a three and a half year trip. It's a tough reality for systems already struggling to fund improvements in general upkeep. It didn't make any sense to fly to Dubai to speak about a trip I did to promote sustainable mobility. At info at Transit Unplugged dot com. A wonderful conference. Wiebe Wakker: And yeah, that, that really a lot of interesting,meetings like with people I didn't expect to meet. Contactless payment solutions on demand applications, common payment platforms, mobility of service applications. Uh, so on the way back, I spent about six, six weeks in Dubai and at, by the end of that time, Iran opened up their, their border and, for my first journey, I visited 34 countries and Iran became my favorite country. Wiebe Wakker: I arrived in Sydney in April, 2019. Another agency working with the food bank in a woman's shelter, and a third agency had one of their own operators that volunteered to be an interpreter for local community and refugees that were bringing in from the Ukraine. We have Matt Tucker, executive director and CEO of north county transit district, which is north of San Diego, California. And, uh, yeah, it took me three and a half years. And WMATA in Washington, DC is offering cheaper late night Metro rail tickets in addition to reduced fares for unlimited weekly and monthly passes. Challenge myself to overcome some like personal barriers of which I knew it was going to help me at a later stage in my life. So you get an episode, email reminder sent to you once a week on Wednesdays when our new episodes air. One to have that finished this, this summer. They're also looking at development, uh, goals that have to be sustainable and transport have to support these and Transit agencies are engaging in dynamic feedback with customers, with digital tools and app interactions and tying a. and,a big move, Routematch acquired by Modaxo that's it for the headline news this week on Transit Unplugged news and views. Wiebe Wakker: Yeah. And it was wonderful and very inspirational to hear the students talk about what they're gonna do with their degrees that they're gonna get. Now I needed to make a detour via the Kurdistan region of Iraq. Also on the show the latest public transit news, Elea Carey's Messaging Minute, Mike's Minute with Mike Bismeyer, and Paul's look at the future of transit. The WMATA transit and authority board chair Paul Smedberg said, there's no doubt that there are challenges ahead beyond our next fiscal year, but with discounts, better service. Catch part one of our Legacy Leaders series on Transit Unplugged! So spent a few about 10 days in Iran or something and just. Paul Comfort: what gave you this idea, Wiebe to actually do this? And that's our look at the future of public transportation on today's Transit, Unplugged news and views. She's traveling abroad for her studies, but we're excited to be able to do that. You coordinate for greater impact. And we're excited. Because the level of hospitality is so much bigger over there and definitely with my blue station wagon, which I don't have in Asia, I got a lot of attention. Stick with us every week for a new episode of Transit Unplugged. So I had to take like a few buses and, um, yeah. I asked people to plug me in. I do plan to have April the CEO, April Rei on the podcast for our July 27th episode, and then we'll have Alva and Harold on for our, August 10th news and view show. He continued when we invest in a business like Routematch, we invest in their technology. In a parade of electric cars over the Harbor bridge, they guided me to the finish line. Promotional deals on the other hand are simple to execute, but so far, most of these promotions haven't led to substantially different ridership numbers. Neither of which will help to bring riders back. Knowing that I quite often speak about it here on the Transit Unplugged podcast. These are some of the, uh, improvements that Transit agencies have made. And with that, I found out it's actually. Sometimes it turn out in the, the putting. So also able to meet with the Board of Directors for the Latinos in Transit while I was there. I mean, it's, it's very unique. And that point there was a TV helicopter above us like broadcasting live on national television. It's also a good idea to share your plan with ops so they can inform operators who might otherwise only learn of the plan when the riding public sees it in the marketplace. A lot of kebabbs and, oh yeah. I just interviewed her, for my book, conversations on equity and inclusion in public transportation, her and David Kim. In depth. It was crazy. the just passed secretary of transportation for the State of California and they were both there. Anytime. Yeah. Upfront and almost special ingredients that they use. and it was just a wonderful conference with great content. Look me up on LinkedIn. NATA the North American Transit Alliance has also offered them a $2,500 scholarship. So your senior department officials can keep the importance of communications top of mind. Of course. I need to cross the sea also. if people, we'll, we'll put links to them, on the website as people come and, and check out the show if they wanna see. Just created whole project. Just some of the things that you can do as a Transit agency to meet the needs of today's customers, reaching out to them and inviting them to once. Rod Jones, my boss and head of America's. So since then I try to live a more sustainable life. The Los Angeles County Metropolitan Transportation Authorities one day and 30 day passes have been discounted by 50%. Rob DeSantis, my friend and general manager of TripSpark said we're pleased to welcome the Routematch team and its customers to TripSpark. Ridership now is slipped actually to number two and apt as recent Transit agency performance indicator survey. And now they're focused on reliable and consistent service, environmental considerations, making sure that Transit agencies and the services they provide are convenient and fit into the lifestyle of riders and that riders can be made aware of all options and that they trust the network end to end. Elea Carey: Hi, I'm Elea Carey, a communications consultant who loves working with public transit agencies. And I was invited to speak in Dubai and yeah, there was a bit further away from a, from the Netherlands. Wiebe Wakker: Yeah. Right. Thanks. They have access to polite assistance. And so people are basically adjusting to make, to, uh, take into consideration the hybrid workers on certain days. Wiebe Wakker: Yeah, since then. Now stay tuned for our newsmaker interview. I don't have a big adventure plan right now. Yeah. Like we drove. So I thought like the only logical way to get to Dubai was to take, the train and public transport. Wiebe Wakker: Yeah. Tell us about that journey back, going through Iran and all that. Comfort's Corner: Is It Time to Call It Regional Rail? Unless the government steps in or new sources of revenue are found, many agencies may be left with two choices. Here in the us many transit systems received unprecedented amounts of funding from the federal government to help them during the pandemic, adapt to the realities. New stations and additional projects, a better customer experience could bring riders back in force. I kept driving in very crazy way. Well inspired. but to me it didn't make any sense to fly to Dubai to speak about a trip I did to promote sustainable mobility. Paul Comfort: Yeah. Have a great day. Paul Comfort: Yeah. Criss -crossing around the world from, Netherlands to Italy, from Italy, back to the, to the North Cape, which is all the way Northern point of, of Europe. She was not able to be there. Were you, you able to eat and sample a lot of the local delicacies . yeah, I've been, just, I've been when, as soon as, as soon as I got back, I was invited by companies and events to, to speak about my, my journey. And the whole conference had a bent toward equity and inclusion, which of course, is the topic du jour right now in the industry. But when I got to the Iranian border, it appeared that the border was closed and, there was a little bit setback, cause it was important for me to go to Iran. Paul Comfort: And now look at the future of public transportation. Get back on the bus. A great conference was put together by April Rei, the new CEO of Comto very well organized the agenda, the fun events after there was a cruise one evening put on by the local chapter. Yeah. So I love that. So C exact around world. So then when I entered a village, then people already approach me. They're pretty phenomenal. So I had a job there for, for three months or in Malaysia, I just took everything I could get my hands on working as a cleaner, as a extra for TV commercials. When Wiebe when, when did you get to Sydney? Paul Comfort: This is Transit Unplugged. Paul Comfort: Yeah. As I mentioned, there's a lot of movement in the industry to see that ridership is now not the number one focus. So, I mean, tell us a little about yourself and what you do for fun, cuz this is a really interesting hobby you've got yeah. So I really wanted to go back. The more nominations we get, not only gets us to the voting round, but it influences who actually wins the award. Okay. Wiebe Wakker: I'm a, yeah. So yeah, I just like travel from plug to plug from one host to another who, who offered me something online. And that's why also said that I could not enter on the, on the home, the first journey, but it was good. So actually in the first trip I was also in Dubai. Then I had my plan ready and basically just started, started going in, early January. Now customer satisfaction is the number one key performance indicator that Transit agencies are focused on. And, and we're also doing it with WTS. You access more consistent budget support, and you can elevate your own expertise. I used all my Twitter, Facebook, Instagram, YouTube, to share my story. And I'm based on these offers the route was determined. Wiebe Wakker: I thought it's a long distance. Perhaps if we were in a region where the population was not growing or even in decline, then I could see those ridership numbers may not be seen again. It was a massive conference. Pretty crazy that. Likewise, new York's gen O Lieber CEO of the MTA said he's planning for a future with fewer riders and he's calling for the system to, to be funded more like an essential service with less reliance on fare revenues.

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