lax centurion lounge closed

The primary Amex Centurion Lounge LAX continues to remain closed, and many have wondered what the cause of this closure is, given that the lounge was the last Centurion Lounge to open before the pandemic. 6 months to replace HVAC that is nonsense. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Purpose of the report is the Request to approve a short-term lease with American Express Travel Related Services, Inc. for the temporary use of vacant passenger lounge space in the Tom Bradley International Terminal at level 6. Improve earnings, maximize rewards and track progress toward dream trips. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Such a shame because the reception folks were so proactive and welcoming and the food and drink seemed passable (but not great). replacing the HVAC system. Yes. 2) AmEx knew its leased space was not big enough to handle the mass of LAX travelers with Centurion Lounge access, and has been spending the past 10+ months feverishly expanding under the guise of first "building repairs" and now "curbing jet fumes" We apologize for the inconvenience and look forward to welcoming our premium Card Members back soon. Get the latest points, miles and travel news by signing up for TPGs free daily newsletter. Meanwhile, the issuer continues to build out its network of premium lounges, with new and expanded outposts planned in Seattle-Tacoma International Airport (SEA), San Francisco International Airport (SFO), Newark Liberty International Airport (EWR), Hartsfield-Jackson Atlanta International Airport (ATL) and Ronald Reagan Washington National Airport (DCA). Very disappointed overall. The Centurion Lounge LAX is currently open daily from 6AM until 7:30PM. Your feedback is important in helping us keep our community safe. Once the *A lounge opened back up, I canceled my AP card. In March 2020 (a few days before the United States largely shut down due to the pandemic), the Amex Centurion Lounge LAX opened, which many Amex Platinum cardmembers were excited about. The AMEX Centurion Lounge at LAX opens 6.30am to 11pm daily. To their credit, they are leasing replacement space when they are not obligated to do so. Most drinks at the Centurion Lounge are completely free and included with your membership. When Centurion lounges began reopening in the fall of 2020, local regulations prevented travelers from taking a seat inside at LAX grab-and-go food and drinks were offered instead. I was there yesterday-the first day they were fully open in the former Etihad lounge. Was flying Virgin Upper Class so after trying Amex out I went to the Star Alliance lounge. The location also features. Of course Id imagine that timeline can change, since this must be a pretty complex project. Head towards the Great Hall. As such, you will find yourself awkwardly walking around in circles trying to find anything that you're looking for. AA Flagship First Lounge We hope to resolve this issue as soon as possible and reopen the lounge in the coming months, the company said. Now Open: Temporary Amex Centurion Lounge LAX The Centurion Lounge at Los Angeles International Airport has been closed due to building repairs which began in June of last year. Please view our advertising policy page for additional details about our partners. This says a lot about this company and its ethos. Centurion Lounge LAX TBIT (opened March 9, 2020; reopened June 15, 2022) The Los Angeles Times has this story today, which claims Amex will open a Centurion Lounge at LAX (in the Tom Bradley International Terminal) "next year": American Express to open premium airport lounge at LAX's Tom Bradley International Terminal Reply Jun 12, 18, 9:20 am # 2 The Amex Centurion Lounge LAX has a different layout than other lounges belonging to the portfolio. AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. But thank you for this update. The Centurion Lounge LAX is currently open daily from 6AM until 7:30PM. 1. pay the required Board -approved Terminals Building Rate for their existing Centurion I'm always a little baffled at the 'natural light' complaints about TBIT. [Updated] Which Amex Centurion Lounges Are Open Or Are Opening Soon? Any word on LAX Centurion lounge reopening? : r/amex - Reddit The Centurion Lounge - American Express Another fail for the Amex paperweight in my wallet. I think the quality of the food and drinks (excluding coffee) is significantly higher at AMEX than OneWorld. I'm a fan of the overall amex lounge initiative, but this centurion lounge is sad, sad, sad. That's the good news, I guess. Amex Offers Grab-and-Go Food at LAX Centurion Lounge The outpost officially opened on March 9, just days before the pandemic effectively brought the travel industry to a screeching halt. There's no way someone says "let's have a business meeting here." Both were serving chicken dishes at the time, so Take my ranking with a grain of salt, as Ben has vastly more lounge experience than I do, but it is not clear to me that the AMEX Centurion lounge is worse for all travellers than the OneWorld Business lounge. If you can connect from Terminal 4, then T3 also should connect to Tom Bradley because T3 and T4 are in the same building facing north and south. As youd expect, the lounge closed within days, as did all Amex Centurion Lounges, due to lack of demand and a need for new safety protocols. I visited the basement CL seven times before it closed. Amex representatives promised that the facility would be reopening in "late 2021" which obviously didn't happen. Horrible lack of natural light, weird layout, absolutely rammed in the main section with only the hightop seats, uninspiring food for an evening meal. Related: The ultimate guide to American Express Centurion Lounges. American Express has consistently met the contractual obligations without any rent Problem with your assessment for LAX is that it's not really easy to pick either SkyClub or Centurion as the connector isn't built yet (I think, please correct me if I'm wrong!) It would be the requirement of the landlord--especially in a case like this which is arguably a life safety issue. The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs related to the HVAC system at the facility which began in June of last year due to jet fumes getting into the lounge. Though the blue doors to the LAX location are now closed, Amex is busy working on expanding the Centurion Lounge network. But.I guess it's not really healthy despite that wonderful fragrance! It wasn't immediately clear if the building repairs were related to the Centurion Lounge itself or to the larger structure in which it's located in the Tom Bradley International Terminal. If yes, then definitely check out the Flagship dining facility but otherwise, my opinion (contrary to Lee) is this order: Required fields are marked *. It has seating for over 200 guests. A leasing document filed with the Los Angeles World Airports commission shows that Amex is leasing that temporary space until Sept. 30 unless earlier terminated or extended by the Chief Executive Officer. That same document dated April 8, 2022 says the replacement of the HVAC system is expected to take six months. While complaints about the airlines abound, what they are doing with their lounges is a welcome plus for travel experience. I am also wondering if we can connect from terminal 3. American Express first opened the flagship Centurion Lounge in Los Angeles on March 9, 2020, just days before the pandemic brought travel to a halt. Traveling Internationally Do they know how many staff and customers were exposed? See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. @GroeneMichel if you read the attached filing, it very clearly says Amex is paying for the cost of the repairs. American Express Travel Related Services, Inc. is contractually obligated and continues to This lounge has the same access policies as all Amex Centurion Lounges. For an explanation of our Advertising Policy, visit. I just want a place to sit and relax without all the hustle and bustle of people around me. Basically, the space was part of AMEX's sponsorship deal at LAX - AMEX pays $2 million a year for "Brand Sponsorship program" including indoor advertising, sponsorship, and emerging media opportunities. He finds flight deals for our Thrifty Traveler Premium and Thrifty Traveler Premium+ members and writes about flight deal trends and the travel industry. The Centurion Lounge at the Los Angeles International Airport is closed for building repairs due to a damaged HVAC system. JFK - Virgin Clubhouse is better TBIT is connected airside to Terminals 4, 5, 6, 7, and 8 its only about a five minute walk from Terminal 4 (which is Americans primary terminal), and then expect it to take an extra five minutes per terminal, give or take. The American Express Centurion Lounge Service At Los Angeles Is Now LAX - SkyClub is better If you're a party of two and both want a drink, you either both go at the same time and immediately lose your seats, or you go one at a time with each having to wait in line at separate times. My sense is that you will enjoy the AA Flagship Lounge most. If we look at the airline lounges that are just opening now, such as the new SkyClubs and the soon to be opened Admiral Club/Flagship Lounge redesigns, it's a whole different ball game. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. In my experience Centurion Lounges are also consistently packed, more so than virtually any other airport lounge. The lounge is a good size, has a solid food and drink selection, and has a nice variety of rooms and amenities to enjoy. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Amex Centurion Lounges can be accessed by those who have any of the following cards, with restrictions noted next to each card: When it comes to accessing Amex Centurion Lounges, there are some terms to be aware of: The Amex Centurion Lounge LAX is roughly 14,000 square feet, making it one of the largest Centurion Lounges to date. Given that this space is on a separate HVAC from the rest of the terminal, the lease is quite clearly triple net which obligates Amex to pay for the repairs. They're up to 15 locations and counting, adding new outposts in New York City (JFK), Denver (DEN), and even London-Heathrow (LHR) within the last two years. Review: Amex Centurion Lounge Los Angeles (LAX), Introduction: Two Trips To The Southern Hemisphere, Review: Copa Airlines Business Class 737 (MIA-PTY), New Panama Airport Terminal 2: Impressive(ish), Review: Copa Club Panama Airport Terminal 2, Review: Copa Business Class 737-800 (PTY-LIM), Review: Priority Pass Restaurants Lima Airport, Review: LATAM Business Class 767 (LIM-MIA), Review: Qantas First Lounge Los Angeles (LAX), Review: Oneworld Lounge Los Angeles (LAX), Gorgeous: LAX Midfield Satellite Concourse, Review: Fiji Airways Business Class A350 (LAX-NAN), Review: Fiji Airways Lounge Nadi Airport (NAN), Review: Fiji Airways Business Class A330 (NAN-AKL), Review: Air New Zealand Lounge Auckland (AKL), Review: Air New Zealand Business Class 787-9 (AKL-LAX), Amex Centurion Lounge LAX entry requirements, Amex Centurion Lounge LAX seating & layout, the same access policies as all Amex Centurion Lounges, The Business Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, most important amenity in an airport lounge, Amex Platinum Card Review: The King Of Perks, Amex Platinum Digital Entertainment Credit Improved, Whoa: Average Amex Platinum Member Income & Net Worth, Please view our advertising policy page for additional details about our partners, You need a same day boarding pass to access Centurion Lounges, and in the case of Delta Reserve cardmembers, the boarding pass needs to be for travel on Delta, You can access Centurion Lounges up to three hours before departure, unless youre connecting, in which case you can access earlier, You cant access Centurion Lounges on arrival, or with a standby or non-revenue standby ticket, If youre guesting people into Centurion Lounges, you need to stay with them the entire time theyre in the lounge. The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs related to the HVAC system at the facility which began in June of last year due to jet fumes getting into the lounge. and even if it was, the Centurion Lounge is on the opposite side of TBIT from Delta. As a matter of fact, 10PM-12AM is rush hour in the terminal, and the lounge is closed for all of those flights. In the meantime, a few other guests walked by and were quite upset about the lounge being closed. Especially since Amex has a huge advertisement in the terminal, including a display that says the lounge would be Reopening Soon but that has been there for quite some time already: When I departed on my ANA flight two weeks ago I would have loved to visit the Centurion lounge to at least have a look at it but still nothing. Reader Question: Hilton Customer Support Books Wrong Hilton Garden Inn Albany (US Versus Western Australia), Airfare of the Day -Business Class- JETBLUE Atlanta to London from $2,449. Amex is covering the entire cost of the HVAC replacement system and also still paying rent for the 13,693-square-foot facility that currently sits empty. It's possible that they are fronting the cost with their own subs in order to get it done more quickly than LAX would have, but something doesn't exactly make sense in that statement. The Saga Continues: Amex Centurion Lounge LAX Remains Closed Because Of OneWorld Business Lounge Up until a few days ago, the New York LaGuardia Centurion Lounge was the only US lounge that was still closed (it's going to be reopened in a larger space in LaGuardia's new Terminal B) but now the lounge in Los Angeles has been closed too. Someone always having to take it in the wrong direction. PHX - SkyClub is better. American Express has applied to the airport authority to provide them with another space to lease so they can provide cardmembers with a temporary lounge experience. 1. Problem with your assessment for LAX is that it's not really easy to pick either SkyClub or Centurion as the connector isn't built yet (I think, please correct me if I'm wrong!) Membership Rewards (US) to Hilton Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. If approved, the only items that AMEX would have to pay for with the temporary space is insurance and maintenance stuff. And Amex is building brand new lounges in Newark (EWR), Atlanta (ATL), and Washington, D.C.-Reagan (DCA). Interesting how positive you are, Ben. Cardmembers of the The Platinum Card from American Express, The Business Platinum Card from American Express or the Centurion Card can access the Delta SkyClub in Terminal 2 when flying with Delta, or the Alaska Airlines lounge in Terminal 6 through the card's included Priority Pass membership. In some ways I consider Centurion Lounges a victim of their own success. It took Amex about six months to begin reopening the Centurion Lounge network, but the LAX location never fully reopened. Amongst other things I had a cup of gumbo, and I guess it was what a California person's idea of a gumbo would be. Enrollment required for select benefits. If theyre looking for alternative space, the Etihad lounge is closed and there are several new lounge spaces in the new concourse. First look: The brand-new Amex Centurion Lounge at LAX - The Points Guy Instead, Amex was forced to shut down its LAX location last year to replace a faulty HVAC system that has allowed jet fumes to seep into the lounge. It was so jam packed we were lucky to find seats at that conference table. And they were strictly enforcing the ridiculous "one alcoholic drink per person" rule, which is such a nuisance. These are the best publicly available offers (terms apply) that we have found for each product or service. Cool." In the back of the lounge theres yet another room with some self-serve drink stations, plus some high-top seating. No idea why the international terminal at LAX which still has a lot of flights has almost all outlets shut down and exhibits such as apocalyptic feel? That's almost never how a commercial lease would work. Below is a picture of the lounge from the main level of the terminal (you can see the lounge on the left), and those escalators are inside the immigration facility. Compare the cost in points or miles to cash, and see which option is best. As initially spotted by Thrifty Traveler, we recently learned the reason for this closure. The lounge also has a dedicated room for kids. Rather it just seemed to be about ideally having kids in a different zone, to limit noise in other parts of the lounge. Having flown through TBIT numerous times over the past 2+ years, here's the saga of the LAX Centurion Lounge: - March 2020: Yes, open for about a week before Covid closed the world - April(ish)2020-June 2021: Grab and go boxed lunches - Late May 2021: I visited to pick up a lunch before my flight. Like is it so difficult to have supplies and staff until standard hours? Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. American Express Centurion Lounges: How to Get Access The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs which began in June of last year. That temporary lease is up for approval on Thursday. You'll have one less airport lounge to enjoy when traveling through the nation's busiest West Coast airport. The AmEx Centurion Lounge LAX is located in the Tom Bradley International Terminal (TBIT or Terminal B). Ouch. Grab-and-go pre-packaged food and beverage options will be provided for Card Members to enjoy on the 6th floor from 6:30 am - 2:30 pm. The lounge remained closed as the calendar flipped to 2022 and stayed that way for the first five months of 2022, as Amex worked on the so-called building repairs.. The lounge actually DID open for about a week in March 2020. Instead, the card issuer began offering grab-and-go food and beverage options for those visiting the lounge, but there wasnt any seating available. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, access American Express page for the LAX Centurion Lounge here, American Express (U.S.) Membership Rewards Transfers To Flying Blue With 25% Bonus Through May 22, 2023. Los Angeles (LAX) Amex Centurion Lounge [Location, Amenities] The Amex-branded lounge in the Tom Bradley International Terminal at Los Angeles International Airport (LAX) will reopen at 6 a.m. local time on Wednesday, June 15, according to an Amex spokesperson. 6:30am - 2:00pm are the exact times Id never be in that airport. The information for the Centurion Card has been collected independently by The Points Guy. Save my name, email, and website in this browser for the next time I comment. - Feb/March 2022: Probably in response to lots of questions being raised about what the hell is going on w/ the LAX Centurion Lounge, they resumed grab & go with limited hours at a temporary location on the 6th floor, and have now put lipstick on a pig by allowing you to eat your pre-packaged wrap and potato chips inside this former Etihad Lounge space. Rather than having one or two main rooms with some partitions, most of the lounge is essentially along a hallway, with a variety of smaller rooms. Furthermore, while Centurion Lounges are way better than your typical domestic airline lounge, TBIT is obviously a bit more competitive when it comes to lounge options. For context, the lounge is 4,401 square feet, so its much smaller than the 13,693 square foot lounge space that Amex otherwise has. Because there were apparently issues with jet fumes in the lounge, which required some major work to be done. 2021 due to an issue with their Heating, Ventilation and Air Conditioning (HVAC) system Business platinum. For now, Amex is left with footing the bill for everything, even keep on paying LAX Airport for the space. Hawaiian has flights to OGG and HNL. This Report contains the recommendation by LAWA management to the Board in allowing AMEX to temporarily have the space at level 6 given the fact that AMEX still timely paid the sponsorship fee. Looks like all the premium lounges in Tom Bradley International are closed. Is the LAX Centurion Lounge open? This isnt an ideal situation and I wonder who is ultimately at fault here as far as the planning goes. However, it didnt have all that much in the way of things that will keep kids entertained. "Pay $600 for tax, money for Brandon to buy weapons for NATO. New outposts are slated to open in New York's LaGuardia, London's Heathrow and Washington D.C.'s Reagan National airports in the coming months. However, until the dedicated spa area reopens, American Express will offer complimentary chair massages and self-guided Theragun treatments in the lounge's special sunrise- and moonrise-themed relaxation areas. The airside connection is under construction. When I visited the lounge, the full breakfast selection hadnt yet been put out, as the lounge only has cold options for the first 30 minutes. Check here before booking an award fare. Totally agree, Liam - just how I felt too. You can access American Express page for the LAX Centurion Lounge here. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Theres also self-serve water, tea, and coffee, at a couple of stations throughout the lounge. Opinions expressed here are the author's alone, not those of the bank, credit card issuer, airline, hotel chain, or product manufacturer/service provider, and have not been reviewed, approved or otherwise endorsed by any of these entities. Bad enough youre just giving us boxes. The Los Angeles lounge reopened in November, but only with limited services. Roughly four years ago. IHG Rewards Premier Business Credit Card Review: Worth Will Americans New York To Doha Route Survive? Wish they would've gone with a muted and calming aesthetic a la CX The Pier. DL flies 5 flights a day from LGB to SLC. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Not just this, but as a recent former SAN flyer, on several occasions rolling delays have meant that I'd miss my connecting flight at LAX and I've instead simply rented a car and driven SAN-LAX to make my int'l connection. Amex's Los Angeles Centurion Lounge (Finally) Reopens - Thrifty Traveler Our free daily newsletter sends you the latest information on hotel and airline programs. But it WAS open in March 2020 on schedule. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, This was first reported by Thrifty Traveler, access American Express page for the LAX Centurion Lounge here, American Express (U.S.) Membership Rewards Transfers To Flying Blue With 25% Bonus Through May 22, 2023. Amex closed all of its lounges networkwide, including the LAX location, on March 21, and only started reopening some in October. In the meantime, Amex is offering premium grab & go pre-packaged food to travelers from a temporary pop-up location on the sixth level of the terminal. Those repairs are finally complete, and the location is ready for its big reopening. After a saga of more than two years, American Express is finally ready to reopen the (blue) doors to its flagship West Coast Centurion Lounge. The issuer cites "building repairs" as the reason for the temporary closure. American Express card members have currently only one other lounge option when departing from LAX which is the Delta Skyclub but only when flying Delta, and guests incur an additional charge. I gave the cookie to a shuttle driver as we chatted for a bit and then walked back to the domestic terminal. Then, they suddenly closed with a vague reference to 'Construction'. Gunnar is a reporter and flight deal analyst at Thrifty Traveler who joined the team in July 2021. This would apply for most people, however flying out of LGB can become expensive for certain routes. NOW LIVE: Marriott Homes & Villas 40,000 Bonus Points Per Stay May 1 September 9, 2023 (Book May 1 3), Iberostar Horizons IHG One Rewards Integration Update. The Amex lounges are small, that's my foremost complaint, they get crowded quickly and feel cramped. In a statement to Thrifty Traveler, American Express acknowledged the faulty HVAC system. Documents filed recently with the Los Angeles (LAX) airport's governing board show this isn't your standard fix or renovation. You'll still be able to enter with a Platinum. - Mid-June 2021: Literally the SAME WEEK as the County allowed indoor dining, the mysterious "building repairs" language appeared, and even grab & go food service ceased. Chef Nancy Silverton will continue to curate the menu at the LAX Centurion Lounge, and the new menu is as below. So if youre there to eat or drink, then Id take AMEX. Centurion Lounge LAX TBIT (opened March 9, 2020; reopened June 15, 2022) Its actually located between the international arrivals and immigration area, and the international baggage claim area. Find the right card for you. Ben visited before the hot offerings were out. No self-respecting Venetian would be caught dead with that mess. Thanks for clarifying, didn't see that! The ultimate guide to American Express Centurion Lounges, The Business Platinum Card from American Express, Do Not Sell or Share My Personal Information. The lounge offers a variety of complimentary treatments on a first-come, first-served basis, including massages and nail treatments. Amex expects this fix to take roughly six months. 9 times out of 10 i am traveling solo for work and cant wait till the lounges have space again, gonna feel like 2015 when they first came out and you actually got good service at these lounges! Its also a very bad look for Amex that cries total disregard for paying customers and incompetence at that. According to the initial American Express Platinum Concierge statement, there were extensive repairs required at the facility that took several months to take care of but were now eight (almost nine) months after it was first closed. Plus, your own feed of TPG content. Then, head over to the TBIT. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I even popped into the lounge last week before my JetBlue Mint flight to New York-JFK and found that the issuer was still sticking to its to-go offerings, despite indoor dining resuming in Los Angeles. Amex says it hopes to reopen the full lounge in the coming months after the repairs are finished. "The Centurion Lounge at the Los Angeles International Airport is closed for building repairs due to a damaged HVAC system. I have carried the AMX card for 23 years now and I do not know what is more disappointing. Locations in Seattle (SEA) and San Francisco (SFO) are getting much-needed expansions. It is not a grab and go lounge. There are also some cool semi-private desks along the hall in this area. Yet 10 months after its closure for repairs, there's still no clear timeline for when travelers can expect to get in again.

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