0000001376 00000 n She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. Your feedback can help improve the quality of service, and can also help other patients. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". The move comes after an investigation by The Independent and Sky News heard from more than 50 patients who alleged systemic abuse by the provider, while Taplow Manor is facing two police probes one into a patient death and a second into the alleged rape of a child involving staff. 0000825441 00000 n They held weekly reviews of her case, but she declined to attend the meetings after being ridiculed at one. Start your Independent Premium subscription today. Some young patients were given sleep drugs not licensed for under-18s. 0000295425 00000 n Bonnie claims her bedsheets were rarely changed during her four-month stay, and blood from head-banging an alarmingly common form of selfharm within the hospital was regularly left on the walls. The staff were so nice, says Julie. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. Maidenhead, Maidenhead, This experience made her eagerto give something back, so she trained as a mental health support worker. A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. . An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. I'd fall asleep sometimes. Bonnies and Julies names have been changed. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. I remember one lovely female staff member actually crying, saying: I dont know how to help you. . "Every single day I was getting bruises all over my body. Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. I tried to help patients, but feel I was part of something bad. Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. Day trips and other outings are always pre-planned and we like to travel in style with our own minibus allowing for safe travel. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. Kate takes Charlotte to watch Cinderella at the Royal Opera House ahead of her 8th A new Coronation do? And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Where we find issues we have taken, and continue to take, decisive action. 0000003701 00000 n They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. Provided and run by: Active Young People Limited. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. A staff member working at the hospital was jailed for grooming and sexual assault of patients shortly after. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. It led to Huntercombecommissioning an independent review, by Contact Consulting. It's very, very serious". Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. Start your Independent Premium subscription today. Last month it was revealed that a further sexual assault, at a unit in Stafford owned by Active Care Group, had been reported to the police in recent weeks. Click here to view our latest report & rating. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. Ask about availability at one of our specialist facilities. Ellie Morgan started this petition. She says it led to her making "an attempt" three or four times a day. Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. This is about childrens human right to be kept safe. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". Deborah Coles, chief executive of the charity Inquest, which has supported many families during investigations into poor care in mental health units, said the disturbing figures warrant much greater scrutiny. Danielle Middleton was an inpatient at Maidenhead at the same time, between 2014 and 2016. Inadequate Good The young people all said they were failed by the care they received from the group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. SL4 5UL, In Other patients make similarly disturbing claims. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. One ex-member of staff told Femail she chose to leave after a patient died in tragic circumstances in February. Neve continues: Any time a patient got angry, the staff simply used to drug us to sedate us. The DHSC was approached, but would not comment specifically on sexual incident allegations. Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. Most populous nation: Should India rejoice or panic? Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. 6 Huntercombe Hospital Maidenhead, Maidenhead, UK. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. Contact us Address Huntercombe Lane South Taplow Maidenhead Berkshire SL6 0PQ Get directions (opens in Google Maps) Phone 01628 667881 Online Visit Hospital website Send email to Hospital Find another hospital What patients say There are currently no reviews for The Huntercombe Hospital Maidenhead. The Active Care Group says it is unable to comment on incidents that occurred before it took over The Huntercombe Group. Windsor, She blamed the care she received for the deterioration in her condition, describing how she was restrained. Suspended ratings are being reviewed by us and will be published soon. Children are supposed to be in therapeutic settings with proper care and protection. Were surrounded by wonderful greenery and encourage outdoor activities like gardening and sports where appropriate. She explains how she was let down by Huntercombe Hospital in Maidenhead, Berkshire. Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. 0000108229 00000 n Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. She believes this is due to the trauma of her experiences. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. Were committed to helping every person we support feel safe, happy and empowered, enabling them to live the best life possible. Danae Rackliff was 15 when she was admitted there in 2017 for help with an eating disorder. 0000100346 00000 n The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. Finally, a nurse explained that the injuries had been caused by Bonnie headbanging, leaving Julie really shocked and upset. Reported incidents can range from sexually inappropriate language to serious sexual assault and rape. It also builds upon the feedback we have received from young people and their families about what matters to them. "It's like whatyou read about asylums and workhouses, and it was horrendous. Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. During Femails investigation, we heard accounts from severalformer Huntercombe patients. hb```@9e!0!I$}.y +DFP 4 C8d3H|```Ad4%1)yv " @ayV[N0. Amber is now supported by her parents and her sister Zahra at the family home. Yet the latest CQC report, published in August, gives Taplow Manor the higher grade of requires improvement. A third patient, who also wanted to remain anonymous, and was admitted to the Maidenhead unit in 2020, shared photographs of injuries to her legs and knuckles which she says were sustained during restraints. Want to bookmark your favourite articles and stories to read or reference later? It has been rated good by Ofsted and is a registered exam centre. And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. I saw a child kneeing herself in the face. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Instead she recalls: There were times I was banging my head against the wall, and although Im slight, Id have four men restraining me. Lyra Williams was at two Huntercombe units - Watcombe Hall in Devon and Maidenhead - between 2013 and 2017. Go outdoors: TV presenter Gethin Jones reveals the one lesson he's learned from life. Jane's care was examined in a subsequent independent review shared with Sky News. Even one member of staff came forward to share her harrowing experience. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. It found serious concerns over safety, medication and the general environment in which young people were trying to get better. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. The regime was harsh and far behind best practice for treating eating disorders. 0000010985 00000 n 0000033255 00000 n We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. A spokesperson for Active Care group said the "difficult" decision to close the hospital was made after the Thames Valley. Over 1,600 sexual safety incidents in one 59-bed childrens hospital, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Over 20% off makeup and skincare in the Charlotte Tilbury sale, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK May 2023, Compare iPhone contract deals and get the best offer this May, Compare the best mobile phone deals from the top networks and brands. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. This website and associated newspapers adhere to the Independent Press Standards Organisation's The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. From the east, Huntercombe Hospital Maidenhead can be accessed via junction 7 of the M4 and Bath Road (A4). Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. Let's make care better together. 0000069040 00000 n Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. the service is performing badly and we've taken enforcement action against the provider of the service. She was monosyllabic. 0000068194 00000 n Huntercombe Hospital - Maidenhead is a specialist child and adolescent mental health inpatient service (CAMHS). She was discharged after nine months but relapsed and was sent to a different hospital, aged 17, where I had lots of therapy and made a real recovery. Yet three years later in 2017 a CQC inspection into all of Huntercombe's children's mental health units highlighted concerns about staffing and observations, and raised questions over the systems to put lessons learned into practice. the service is performing well and meeting our expectations. Atthetimeoftheinspectiontherewasnoregisteredmanager. Requires improvement Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. The care I receive helps me to be better every single day. Taplow Manor School is a registered Independent Special School. Five parents said their childs mental health problems had significantly worsened at the hospital. is run by Jane's mother took a picture of her daughter's forehead which she says shows the aftermath of her hitting her head. Fly the flag in style: JO ELVIN's got red, white and blue Coronation style covered. But she says: I was never even admitted to A&E, and had to wait for them to pass through my body. That was certainly the case for Bonnie. The whole thing.". Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. I simply cannot thank everyone enough for being so kind. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". Please report any comments that break our rules. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. It has 59 beds in total, providing eating disorder services, general CAMHS inpatient services, and psychiatric intensive care services. Being here has really changed my life for the better. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. The 7ha site is bounded to the north by the grounds of a research laboratory, to the west by Huntercombe Lane South, to the east by the Huntercombe spur of the M4 motorway, and to the south by Huntercombe Farmhouse and a path which runs east of it. At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. I came forward about the sexual abuse I experienced by a Huntercombe staff member in the hope that future patients would be protected. For some of 2021 the CQC was so concerned about the Maidenhead unit it told the hospital it could only admit patients with written permission from the regulator. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports, searching for the history of care services. We're here to help people live the very best life possible. Taplow Manor is due to be closed next month. Four years on, Bonnie describes her mental, physical and emotional trauma at the Huntercombe Hospital Maidenhead, Berkshire, one of several facilities run at the time by the Huntercombe Group. As a subscriber, you are shown 80% less display advertising when reading our articles. A single childrens mental health hospital with just 59 beds reported more than 1,600 sexual safety incidents in four years, shocking NHS figures reveal. Read about our approach to external linking. Following its recent inspection of Taplow Manor, the CQC noted it is the only psychiatric intensive care unit wider geographical area. The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life.
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