how to return items to flexshopper

Flexshopper, LLC. | Complaints | Better Business Flexshopper will process payments that don't coincide with pay day and sometimes won't withdraw so they can tell you, you missed a payment and charge a fee. Pretty much like every story is on here. They charge a rent to own fee and then charge you again for the product. The FlexShopper Wallet is FDIC insured, so you know your money is safe. Its that easy! ending E8B8. April 10, 2023. I caught them red handed. A debit/credit card is suitable to modify your request. WebReturns & Refund Policy: If you want to return the product for some reason or have received the wrong item, you can email their customer service at returns@flexshopper.com. I am willing to never purchase from them. We lease brand new items to you. (On the uploads is their site back on November 2022 but if you browse through web.archive.org it was there all 2022). Currently, Jason Oakley has one active Lease with a balance due. They state if you pay in full within 90 days you get your product for retail/listing price. The customer has no further obligations to **********************. Thank you for your inquiry. Echo Dot) and all items were sent and delivered to the address on file. Complete your entertainment space with a TV stand or mount, stylish furniture, and more. Our bank has us cancel the debit card and dispute the payments. Museums Are Returning Precious Silver Lost to the Nazis - New Our goal is to help consumers with bad credit get goods they want through a Lease. Let us Tell You How. Integrate lease-to-own into your finance cascade for customers who get declined for your credit card. Horrendous company to deal with, completely regret it! Some restrictions and exclusions may apply. I called them and they told me if I set up a payment arrangement to catch up on the payments, they would not do that again. I have seen negative responses for this company and afraid to get caught up not getting what i paid for, broken merchandise, late delivery and taking. This credit does not apply if you choose to exercise the 90 Days Same as Cash purchase option. This credit will be applied to the second weekly payment due, provided your first payment clears. And yes they often mess up payments and WILL NOT REVERSE FEES. He did it with a 1 On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. Website says they will attempt to charge my "primary" payment method when a payment is due. At times, we may experience delays due to our partnership with the vendor responsible for confirming the return process. Nowhere during the initial sign up process did it state I would have to physically call them to set it to monthly. NO HELP from both calls. This makes it less expensive to purchase the items before the end of the term of the Lease. Our rates vary from state to state as well so a year lease may not always mean double! Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. Using Your Tracking Number to Track a Package Online 1 Identify your tracking number in your email or product receipt. I called and set up my new bank credit card and paid 4 payments up front. I was able to provide proof that I had been contacting in since November trying to reach ***/*****. Still won't change the address. We'd like to further investigate and resolve your concerns. 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. (We usually use the term "Lease.") 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. We are here to assist and would appreciate the customer's cooperation with providing a copy of the police/incident report they received when they contacted their police department. FlexShopper pays retailers up front, customers begin their payments the Friday after. The Lease was approved and notified via email on 06/23/22. Tire Payment Plans | Financing Tires & Wheels Made Easy - Tire Customer service can make the change once their first payment is made. I dont have the funds! Now the stuff i ordered on December 12 is now not going to be here for the Christmas present it was bought for and still haven't been given a date or any information about when i can expect the xbox. This is the worst service I have ever used. They would reference back to the information placed on the account where all contact information should be going back to that Escalations department. CHARGED CREDIT CARD FOR PAYMENTS 1 YEAR AFTER SALE COMPLETE. That documentation will expedite this resolution and bring closure to this incident. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Hundreds if not thousands of people fall for this! 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). Our team of highly trained experts has the knowledge and passion to help. My payment info is screenshotted to show I have never missed a payment, but screw me I guess Hi James, Thank you for being a valued FlexShopper customer. I had an issue with my spending limit, Cynthia explained the issue helped me resolve it and got my limit reinstated. I'm glad someone told me about thisprogram. My new 'early purchase option" was 1100 dollars!? I have been shopping her for awhile. Today I was told that they never received the money and that I should send over a screen shot. And lefted a call back number. 1. We apologize for the recent experience with FlexShopper. Browse our marketplace to find exactly what youre looking for today. Learn how your comment data is processed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They also call at least 5 times a day which is harassment. Home How It Works FlexShopper: How It Works. "You telling me this now?!" FlexShopper also expects users to have valid SSN, as it doesnt focus much on your All rights reserved. RCW 9A.56.096 lists out Those who are against this just don't manage money well, but it is a very flexible way to juggle if you know what needs to be done. Then it showed iwas behind again.called in talked to a supervisor. FlexShopper Lease-to-Own | Top Brands & Retailers Unlike some of our competitors, we know our shoppers and what you are looking for when shopping rent-to-own products. "What!" FlexShopper has partnerships with vendors that provide specific instructions when a customer requests to return an item. Founded in 1995, the company has a They call me 5 times in one single day, I've spoken to multiple representatives and supervisors which where TERRIBLE AND RUDE. Shop over 100,000 products with new deals added every day from our partners Best Buy, Amazon, Walmart, and Overstock.com (to name a few). Can flex shopper really take you to court & sue you for a product you did not keep payments on? If the item you want is available at another location, and if it is the same merchant, you may be able to resume your application at the new location and complete your lease transaction. The Cash Price may be higher than the cash price you would pay if you were to purchase the item directly from the merchant shipping the merchandise on FlexShoppers behalf. Best buy ships items immediately after being ordered when in stock, so Flexshopper doesn't place an order when you do with them, but tells you they do. We are sorry to hear you are unhappy with your recent interaction with us. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. If the consumer has any further questions or concerns, please contact us via email at ************************************** or *************************** at **************. [14] My electric bill payment bounced because of it. Haven't order because the interest is almost triple what the item was worth. Are the items brand new that you rent to own? I just learned the hard way. The transit time will vary by delivery address. Not to mention they have off shore employees not located in the US that have no idea what there doing making matters worse. . At FlexShopper, we keep on top of the hottest trends to bring you the very best products on the market. Fraudulent company! Now customer complaints that payments were not automatically deducted but previously requested that automatic payments be removed. I had to reach out to my bank to cancel them. Please provide the email address and phone number associated with your lease agreement in a private direct message to review this incident or contact our customer service team at (855) 353-9289 for assistance. Not to mention the wait time to speak with a rep. FlexShopper Reviews - Is it Legit? Read Customer Reviews 513 total complaints in the last 3 years. You can reach our billing department at (855) 353-9289. Please, could you reach out to us at Help@FlexShopper.com or call 855-353-9289? Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. The prior lease referenced by Jason Oakley has been closed another more recent lease was closed as an accommodation to Jason Oakley. I believe this company purposely hides balances so they can continue to charge. They have not contacted me for payment, to say I had a balance or that they never received the item back. Flexshopper makes every effort to resolve customer inquiries and complaints in a timely matter whenever reasonably practical. WebShopping on the FlexShopper marketplace is easy. You will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). Save my name, email, and website in this browser for the next time I comment. I had forgotten it was attached to my Flexshopper payment. Home How It Works Rent-to-Own Products: Everything You Need to Know. Why FlexShopper stands out from other lease-to-own and financing options. Avoid at all cost people, First issue I had would not replace my controller for my PlayStation the next day I got it second issue payments don't come out on Friday like they say it comes out in 3 to 5 days they just give you excuses I don't recommend using them. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. No email, no phone call or letter to alert of a problem. You can lease-to-own one or multiple items with your available spending limit, Most of the products are new with a wide selection of the latest electronics, You dont need to go to a local lease-to-own store shop from the comfort of your home, If you need a product we dont have, with, PC Laptops, MacBooks, ChromeBooks & 2-in-1s, Apple Desktops, All-In-Ones & Desktop Towers, Printers & Scanners, Networking & Wireless and Hard Drives & Storage, Accessories such as Keyboards, Mice, Webcams, Headsets and Speakers, LED & LCD, 4K Ultra HD, OLED & QLED and Smart TVs, Home Theater Systems, Sound Bars and Receivers, Projectors & Projector Screens, TV Stands and Home Theater Seating, TV Accessories such as Antennas, Remote Controls and Karaoke Systems, Consoles, Games and Controllers for Xbox, PlayStation and Nintendo, Gaming Chairs, Headsets and PC Gaming Accessories, Retro Gaming Consoles and the latest in Kids Technology, French Door, Compact, Top & Bottom Freezer Refrigerators, Washing Machines, Dryers and Washer/Dryer Combos, Ovens, Ranges, Cooktops, Microwaves and Dishwashers, Small Appliances including Coffee Makers, Slow Cookers, Fryers, Blenders and Toaster Ovens, Upright, Handheld and Robotic Vacuums and Carpet Steamers, Air Conditioners, Air Purifiers, Humidifiers & Dehumidifiers, Fans and Heaters, Living Room: Sofas, Sectionals, Coffee & End Tables, Recliners and Chaise Lounges, Bedroom: Mattresses, Beds, Dressers, Nightstands, Vanities and Armoires, Kitchen & Dining: Tables, Chairs, Dining Sets, Bars and Buffets, Patio: Outdoor Dining Sets, Sofas, Bistro Sets, Patio Bars and Fire Pit Sets, Baby & Kids: Cribs, Changing Tables, Rocking Chairs, Kids Bedroom Sets and Desks. In addition, the payment information was removed from the account as requested and Flexshopper will make future outbound calls from Flexshopper. Exactly the same device I was looking for but didn't bought because it was still over 1,000 dollars most places but this company had it and gave me 90 days to pay 710 so I thought it was a no brainer. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. I asked them to be diligent on the matter because I work 6 days a week and most likely I wasn't gonna be home. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you. Best Buy FAQs - Progressive Leasing 724 Reviews of Flexshopper.com - Sitejabber I ordered an Xbox that Im no longer able to pay for and now they wont even send me a return label. We carry all the classics like Call of Duty, Madden, Pokmon and new favorites like Fortnite. Anyone can write a Trustpilot review. Your customer service circled me around for months, no payment was deducted after my card number had been given and than even when calling *** I got no response. My original agreement was that I would call ***** and that he would help with payment. The only communication I received from you all is when my account was sold which doesn't make sense because if you all could send that email why could no one reach out. Get customized campaigns, paid placement, and other promotions for your products. But they will reach out to me at a future date. * Prices and quantities are subject to change Simply click on the product category I called and told them I wanted to remove my payment methods and they confirmed but continued taking as many payments as they could until my card(s) were maxed out. Provide income and banking information. 2022 FlexShopper, LLC. Order some items, called, and requested a return. They pull out double payments, and no one can give you a straight answer. No old or used products like brick & mortar rent-to-own stores. Go to web.archive.org to see their site when YOU made the purchase and look if the exclusion of your state was there! Any time I try to chat, they are closed, and when I call I get nothing. Rates and terms may also vary depending upon the state where you reside. 158 complaints closed in the last 12 months. Payment Method Have had nothing but trouble out of this outdated computer. Who's stopping them!?!? Email me at *******@gmail.com my lawyer and I are looking for more that have opt out for a class action lawsuit. Enjoy the things you need and pay as you go! They are a bad option even if your in a bind an unable to finance elsewhere. JoAnn you are obviously an idiot and CANNOT read. Please reach out to our billing department and request to speak to a supervisor or manager. Our system takes 1-5 business days to post payments. We're always here to help! There are many better options out there. Now I'm told my account is closed and I am not owed any money. Currently on hold for over thirty minutes with Deven, waiting for a supervisor. They're scammers in America. FlexShopper Lease-to-Own | Top Brands & Retailers FlexShopper Merchants READ THE AGREEMENT! After me emailing the screenshots of their site no being in compliance with the law the day a place the order. WebIn addition, the payment information was removed from the account as requested and However they won't change my address on my account. Flexshopper makes every effort to resolve customer inquiries and complaints in a timely matter whenever reasonably practical. Their customer service was awesome and im mad grateful they exist. A successful request returns the HTTP 200 OK status Though we normally aim to deliver a great experience, it seems we missed the mark this time. The spending limit is the total Cash Price of the goods you can lease before tax and shipping. FlexShopper does not currently own the account in question but confirmed the owner is Milestone ******* c/o ***************** Recovery and Emergent Servicing. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. We have reached out to the customer and resolved the customers complaint to their satisfaction. Advertise easy weekly payments on your product pages, cart and checkout to attract customers. The company deducted money from my account although i never received any products. Now 7 months later they have emailed me saying they did not receive it and I owe them for it. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. I have paid off one item early to close it out 3 times just to be told I owe more. 6 Find the same item on a one-year weekly lease at another lease-to-own company and well match the other companys cash price and weekly payment. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. This is your estimated weekly payment if you used your entire spending limit. SCUM OF THE EARTH! Your feedback will help us get better at serving our customers. Called in to speak to a supervisor and Sonia Hu on me. Your monthly payment is calculated as your weekly payment times 4 or 5 weeks depending on the month. Our goal is to help consumers with bad credit get goods they want through a Lease. We reached out the consumer to discuss and address the complaint and to their satisfaction we have resolved the matter.

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