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Records confirming the vaccination status should be provided to ourGuest Accessibility Department prior to your departure. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. signNow has paid close attention to iOS users and developed an application just for them. Secure your cruise today! If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. Each employee must first verify that nominated Family & Friends are not already booked on the intended sailing. ONBOARD CREDIT FOR HOLLAND AMERICA LINE ACADEMY GRADUATE Complete #1 and #3 Please send your completed application form and required documents by email to Family_and_Friends@hollandamerica.com. However, you can make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Cash is accepted in our casinos. Guests who have committed or been convicted of a crime may not be allowed into Canada. Viewing Your Air Itinerary Please visit the following section, Crew Center is website run by ex-crew members sharing their experience and Insights about life and work on cruise ships. Each package comes with a daily volume of data for a superior experience. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. The Reservation number can be found in your Express Docs on the air travel and arrival information page. We are planning: for 12-Day Iberian Adventure SHIP: NIEUW STATENDAM, DEPARTS A special kids menu is available at each venue, and we can accommodate a variety of dining restrictions and preferences. Visit LoyalToYouAlways.com for the list of eligible sailings, updated every two weeks. The choice is always yours. The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Yes. If you don't see our representatives, please have one paged. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). If your credit card has already been charged for the purchase and your order is canceled, Holland America Line shall immediately issue a credit to your credit card account in the amount of the incorrect price. Menu items from the daily menu are also available in half portions upon request. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. Contact your Travel Advisor or call our support line at 1-800-628-4771. Please visit the following section Employment Agencies to find recruiting agency near you. Some countries impose an arrival or departure tax, which cannot be included on an air ticket. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. Frequently Asked Questions | Holland America Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Hn7RO@6hB7[X6A,wJC P]H?w=5~2VdQ In addition to your cruise fare, you will also be charged an amount for Taxes. Flight search options include choice of round trip or one way travel, economy or premium classes, maximum number of stops, airline, and layovers en route if desired. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. A second deposit is required for all Grand Voyages. Once a booking is confirmed and accepted, full payment is due within 72 hours and standard cancellation penalty applies. An ESTA will need to be completed for each family member traveling on the cruise. Choose your next family vacation from a wide array of 7- to 10-day cruises or longer adventures. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. All of this occurs under a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. If the current available price exceeds the original airfare, the guest must pay the additional charge. A limited number of portable cribs, high chairs and booster chairs are available on board at no charge. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. Additional information concerning Customs matters will be provided during your cruise. Please be advised that as of June 15th, 2022, Internet Explorer will no longer be supported on many Holland America Line. The rate is $USD7.95 per minute and billing begins at the time specified. Customs officials will not be available at the ship during check-in to register valuables. To obtain a license, they must have graduated from an accredited maritime college. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! Attn: Cash Applications Holland America Line welcomes all guests to explore our cruise vacation offerings. Discount Family & Friend Cruise Deals | Cruises.com Is it possible to add the have it all to an existing booking? For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. Important: Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Of all the fascinating places you can visit on a Holland America cruise ship, none rejuvenates and relaxes like the Greenhouse Spa & Salon, featuring heavenly beauty and wellness rituals. Don't miss the sail away festivities with our entertainment staff. In order to make returning home as smooth and easy as possible, please take note of the following tips. Family-friendly options include sofa beds, Murphy beds and connecting rooms. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. Infants must be at least 6 months of age at the time of embarkation in order to sail. Q How do I set up My Account with Holland America Line? Infants must be at least six months of age at the time of embarkation. Any changes will result in the cancellation of the entire air booking. If you receive a busy signal or message, please hang up quickly and try your call again. Is there a charge for meals or do you order off the menu as you would do in the other non-premium dining areas? In port, experience fascinating destinations on family-friendly shore excursions. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. Tickets are nonrefundable. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. For guests who have Holland America Lines Express Docs: Please Note: Luggage tags will be also available for you at the airport on the day of sailing and the pier prior to your final check in. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. EZpay gives you the flexibility to pay for your cruise at your own pace. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. I dont see it listed and would like to know. If you do not currently have a Holland America Line account, please click Register above. 3.) For further information on our relationship with airlines, please refer to your Cruise Contract. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. We also conduct live fire drills at training facilities around the world and have expert trainers on our full-time payroll who regularly visit all of our ships several times during the year. Yes. Staterooms C6104 and H1805 have wheelchair access on the right side when facing the bed. Q Why are my luggage tags printing with the wrong stateroom number? Transfer Showersprovide the maneuvering clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Our accommodations come in an array of sizes and configurations with family-friendly options such as sofa beds and connecting rooms. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket. For help finding your ideal . To confirm the minimum age for a cruise, please call 1-855-932-1711. Also, please note staff are not allowed to transfer scooters and wheelchairs which are more than 100 lbs. 4.7. . For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. In this video, health experts offer helpful information on getting the right immunizations for safe and healthy travel. CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. A lightweight, waterproof coat or jacket, as well as a sweater or warm vest for strolling the decks of the ship and for glacier viewing, Women may want to bring two or three pairs of washable slacks or jeans (combined with polo shirts, blouses or light sweaters and accessorized with a belt, scarf or jewelry this basic outfit can be worn just about anywhere. During our regular business hours, please call: 800-426-0327. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. It is also your room key. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. ($BMLc` |Ks 3lwAYnsg@X'` F0 Holland America Line has no control over seat assignments. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I7108, I7099, I6131, I6116, V5175, V5152, I5133, I5112, V5057, V5055, V5054, V5052, VH4146, VH4167, VH4107, VH4096, C1134, C1125, C1123, C1121 are fully accessible. More details on these new, time-saving enhancements and answers to Frequently Asked Questions (FAQ) are listed below and in the attached F&F Enhancements FAQ document. Thanks. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. A 3% service fee will be added to your onboard account for all cash advances. Travel documents, however, are only issued after final payment has been received by Holland America. Friends and family casino offer. We also offer shipboard credit, which allows guests to choose their own gifts once onboard. We will also send a notification to your travel advisor. The Coca-Cola Package includes unlimited fountain sodas for $8.00 per person, per day. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Prior to boarding, you will pass through a security checkpoint. HAL "Friends and Family" rates - Holland America Line - Cruise Critic For more information, consult your Customs Agency. Friend and Family is an internal benefit for friends and family of HAL employees. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Participants may order only one drink at a time and must be of the legal drinking agefor the respective itinerary. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. Get & grab the best discounts on eBay to get at the lowest price when place an order. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. If you're a fitness fan or just like to stroll around the decks be sure to pack your exercise clothes. Nieuw Statendam and Koningsdam also feature dedicated family staterooms with beds for five guests, extra closet space and two bathrooms one with a bathtub, shower, sink and toilet and one with a shower and sink. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. Learn more about family cruises with Holland America Line, Do Not Sell or Share My Personal Information. Seat selection maps and airline baggage policies and fees can also be accessed where available. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. Portable cribs will be supplied with sheets and a blanket and do not require bumpers, as they have mesh siding. Traveladvisors please note that MCOS will not be accepted. Are Family & Friend offers subject to change? For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' Upon disembarkation, your bags are delivered directly back home. You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. 49 0 obj <> endobj I assume it will show up eventually? This information is provided as general guidance. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee.
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