To try and speed things up as much as possible, the Eurotunnel has created a special Border Pass system, which you can read about further on our website here. We use some essential cookies to make this website work. A non-refundable Administration Service Fee of 10 / 12 applies to all customers (except Flexiplus) who contact our Customer Service Team to change an existing booking which can be managed online. The Border Force customs offices list has been updated. If you wish to cancel a part-travelled booking, please call our Contact Centre. Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle. If your goods have been flagged as held for a compliance check, you must tell front office staff this when you arrive. The ordering of clerk services takes place primarily on the N.ASA platform. Our customs clerks are located on the Port of Calais site as well as on the Tunnel site. To get ready you should attend the inland border facility at Sevington. France building Brexit border for horses in Calais - The Guardian Freightlink is a registered trademark. Reference Data & Customs Offices List; Custom Office Detailed Information; Custom Office Detailed Information. Please fill in the details below to subscribe to Freightlinks monthly newsletter to receive regular freight ferry industry updates, information about special offers, fuel surcharge changes and much more. Trkiye. Following this, youll be directed to a vacant parking bay. To help us improve GOV.UK, wed like to know more about your visit today. Pet Travel Checklist - Are you ready to travel? Your information is handled according to our privacy policy, and you can unsubscribe at any time. You may be liable to pay a penalty of up to 2,500 if you fail to follow HMRC instructions. Inland Border Facilities cannot be used for commercial storage. Do not wait until youve reached the port in Kent or you will be turned back. The ASA & Calais Truckstop staff can also perform closure of the Export declaration for goods which will leave the EU. From Calais freight ferries operate to Dover with DFDS Seaways and P&O Ferries, or you can get a Eurotunnel channel tunnel . 28 Customs offices in GB000040 - Opening hours & Contact You only need to attend an inland border facility if youre arriving at the Port of Dover, Eurotunnel or Holyhead and youre moving goods: You must follow instructions about whether you need to get your goods checked by customs on arrival or if youre able to continue your journey. Join My Eurotunnel to experience a whole new world of benefits. Waterbrook) before you arrive at the Eurotunnel Folkestone terminal. A vehicle registration is not mandatory, but will speed up the check-in process when you arrive. To amend your travel insurance please call our Contact Centre. Oh no! A customs officer will stamp the form manually for you. You can use the PABLO kiosks in our Calais Terminal to validate your tax refund forms if purchases have been made in France. get from your agent or freight forwarder for every consignment: either all the export declaration references and include this in a goods movement reference, or a Master Unique Consignment Reference (if there is one) in writing, trader using an Office of Destination at an Inland Border Facility you should make sure that import entries are submitted and have arrived by the time the goods reach the Office of Destination, driver attending an Office of Destination you should have details of the customs entries for the consignments youre carrying (for example, entry numbers and dates), are going to an office of departure or office of destination (starting or ending a transit movement), livestock and other live loads (exemptions to this apply on sites that process. Language links are at the top of the page across from the title. ASA Links - 2023 - All rights reserved. Here youll find outdoor markets, large shopping centres and small boutiques. If you booked via a travel agent, tour operator, or coach operator, you will need to contact them to request any changes to your booking. The details of those passengers travelling in your vehicle are only required if you have purchased personal travel insurance. This publication is available at https://www.gov.uk/government/publications/attending-an-inland-border-facility/attending-an-inland-border-facility. Dont worry we wont send you spam or share your email address with anyone. any vehicle transporting abnormal loads, which are: a weight of more than 44,000 kilograms (kg), an axle load of more than 10,000kg for a single non-driving axle and 11,500kg for a single driving axle, class 1 substances and articles (explosives) and class 4.1 substances (polymerizing substances), vehicles subject to Special Types General Order (STGO) 2003. The island platforms are separated by single track, allowing vehicles to access the train from both sides. ASA Shipping Agency. It will either be cash or put onto the credit card used to make the purchases. ASA therefore has access and assistance for Eurotunnel's SIVEP (Coquelles) and relies on the sister company BIMS in Boulogne-sur-Mer (fish / fisheries). TransitNet in cooperation with Calais Truckstop: offer a unique service for companies to facilitate their trade through Calais (ferry/Eurotunnel) and Dunkirk to the UK. Transit movements entering the UK using the Eurotunnel should complete Office of Destination at Stop 24. If there are any issues, your vehicle will be moved to the marshal inspection bays for further examination by a senior security marshal. Ready for some retail therapy? Make travelling even easier with a My Eurotunnel account, Click here for our partner offers and savings, request another copy of your booking confirmation email, Request a confirmation email & unlock your booking, Click here to quickly and easily reset your password for your My Eurotunnel account, request a confirmation email & unlock your booking, update your Advance Passenger Information, our ticket terms and conditions for more information. +33 (0)3.74.79.01.41. brexit@asalinks.eu. From the UK: +44 (0) 3443 35 35 35 We are unable to change the direction of a confirmed booking, however if you can make a new booking with the correct travel details and advise us of both reference numbers we will cancel the original incorrect booking for refund. All rights reserved. Youll then take your documents to the front office and be directed to wait in your vehicle while the paperwork is processed. +33 (0)3.21.96.55.03. calais@asalinks.eu. SGS are, Consignor with French Customs which means that from Calais Truckstops authorized location in Calais, approved clients of. For both inbound and outbound movements, youll need to present the ATA Carnet documents for each consignment. A quick visual inspection of the vehicle will be done by security marshals at the entry check point. Centre Douane SIVEP - Coquelles - Eurotunnel Le Shuttle Freight During all these stages, the designated ASA clerk ensures that the control and inspection formalities are carried out under the appropriate conditions and as smoothly as possible. The traditional French shopping week is six days, Monday to Saturday, with shops closed on Sundays in many places. One swipe of the mobile device confirms that the truck has passed through with its documents in order. the French Authorities were due to bring in a new requirement for all private attestations for exports of shelf-stable composite goods presented at a French BCP to be translated in Frenchfrom 1 January 2023. From France: +33 (0) 810 63 03 04. Fill in your details and well keep you informed about the most exciting offers, promotions and travel inspiration. Centre Douane SIVEP (CDS) Take your family on a magical adventure to Disneyland Paris as it celebrates its 30th anniversary. This means that every time you visit this website you will need to enable or disable cookies again. You do not need to come to an inland border facility if you: You must be border ready before you reach Kent ports or youll be turned back and could be fined. ATA carnets are valid for up to one year and require to be stamped by the relevant Customs offices before exiting EU/UK If you are travelling by van, please choose the relevant 'Van' option from the dropdown Vehicle menu. Merci de partager ! The bridges at the western end of the platforms are intended for embarking vehicles, while those at the eastern end are for those disembarking. In addition, our teams of clerks operate a direct link between road drivers from England and their customs declarants who cannot be present at the terminals. Search and find the nearest customs office from all customs offices in Europe with opening hours and areas of responsibility. Border checkpoint for vehicles operated by the French Border Police and French Customs when leaving France and the Schengen Area at the juxtaposed controls at the Eurotunnel Calais Terminal. Train station served by Eurotunnel trains to the UK via the Channel Tunnel, Learn how and when to remove this template message, https://www.getlinkgroup.com/uk/the-channel-tunnel/infrastructure/, Channel Tunnel French Terminal at Coquelles Site, "Protocol between the UK and France concerning frontier controls and policing", https://en.wikipedia.org/w/index.php?title=Eurotunnel_Calais_Terminal&oldid=1126297829, French railway stations with juxtaposed controls, Railway stations in France opened in 1994, Short description is different from Wikidata, Articles needing additional references from January 2015, All articles needing additional references, Pages using infobox station with deprecated parameters, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 8 December 2022, at 16:06. As part of the Channel Tunnel project, the plan for services included the use of dedicated shuttle trains that would carry both passenger and freight vehicles between Britain and France, which would compete with the cross-channel ferries. Shops & Restaurants at Eurotunnel Le Shuttle Terminals Eurotunnel Le Shuttle can whisk you from Folkestone, UK to Calais, France in just 35 minutes, from there you can explore and shop to your hearts content. Work has begun at the Calais Eurotunnel exit for a new border inspection post for horses and other large animals as part of a 20m no-deal . Available 24/7 physically, they ensure a permanent follow-up of arrivals on French territory for all customs formalities. From Spain: +34 (0) 902 30 73 15 Keeping this cookie enabled helps us to improve our website. The terminal is one of two, with the Eurotunnel Folkestone Terminal located at Cheriton, near Folkestone. All prices include taxes, so you will not need to calculate how much you owe on top of the price tag. Pet Travel Checklist - Are you ready to travel? Once this is complete, youll receive either an approval and exit receipt to move off site, or a non approval where you will follow a separate process. Truck drivers using the Eurotunnel will have to become familiar with the new procedures in place at either side of the Channel as of January 1st. Only after control, when the results are positive, can the driver. Calais bureau - Opening hours, Contact (FR000740) Customs clerk in Calais and declaring export, import, transit - ASALinks 6 May 1994. Please note there is no PABLO kiosk or customs office located in the Flexiplus Lounge and it is not possible to travel back from the Flexiplus Lounge to validate your tax refund forms, as border controls will have already been completed. When shopping in France, the easiest way to validate your tax refund form is to scan its barcode at a self-serving electronic kiosk, also called a PABLO kiosk. Store and save your information, including passport details, vehicles, pets and payment methods and add it to your bookings automatically. You must get your ATA carnet stamped at the relevant inland border facility (e.g. You can change your cookie settings at any time. Tax Free Shopping in France - Eurotunnel Le Shuttle Calais bureau. Youll need all relevant paperwork in relation to your movement. Drivers can also view this information from their mobile device as soon as the shuttle arrives in Calais, so they can easily prepare to follow the green or orange route as instructed.
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