albany park furniture bbb

Its everything I wanted and more. Cannot get any expediting of delivery. Comfortable! It's exactly as advertised and everything I wanted. Albany Ottoman from . Love! Bad experience. Park's Furniture | Complaints | Better Business Bureau Profile That would be my only suggestion for anyone worried about shipping delays. Other than that, we love it and would highly recommend! My grand twins like the idea they can both lay on it together. Albany Corner Sectional from $1889 . Albany Park is a true family business, which was founded by husband and wife team, the Sharptons, to solve an all-too common problem for furniture shoppers - 'buying a sofa sucked.' Best dang sofa weve ever brought! Check out our reviews of other stylish furniture brands: Is there somewhere I can go sit on an Albany sofa to try it out? Buyers left comments stating that the design was gorgeous and comfortable. Such a nice sofa. See BBB rating, reviews, complaints, & more. Together they make a beautiful sectional that is perfect for our space. I nap on it, sleep on it overnight, cuddle on it, work on it, entertain on it its easy to clean, its super stylish, the color is bold and rich, its so easy to put together theres so many things I can say about the park collection. It sits up a bit higher and firmer than most sofas, which I like and makes it feel more polished. . Were independently supported by our readers and we may earn a commission when you buy through our links. Max. Assembly was fairly easy for someone with zero talent for such things. Can't ask for much more than that! Easiest furniture ever to assemble and it looks like real leather. Easy to install and just all around yes. Absolutely adore the loveseat - comfortable, sturdy and the fabric feels so luxe and soft. There is no pilling and since the cushions are feathers, you can fluff to any shape. Its so spacious and comfortable. You won't find a sofa like this anywhere else! Its not the most comfortable sofa Ive ever sat on and is extremely squeaky according to my ten-year-old who cannot sit still anyway. So far seems to have a good quality and comfortable. You guys have a NICE COUCH and I have never heard him comment on any furniture. $500 & Above. But Customer service says it takes a few weeks to break in the material. I wish they had Velcro on to the bottom piece so that this would be less likely to happen. We have a toddler who likes to sit and snack on it, and Ive easily wiped up everything - i.e., vegan butter, dried melted chocolate, and crumbs - with a damp cloth. Albany Park Sectional Reviews? - Houzz Thank you very much. - It's squeaky and firm. Thank you for making this couch! Liquid pools and sits at the surface giving ample time for clean up. For any questions I didnt answer in this Albany furniture review, you can reach out to the company through the following methods of contact: Looking for more home decor? It is soft, SO easy to install, comfortable and just brings together our whole living room. I would buy this couch again! I highly recommend this sofa. And it's really soft. We move it all around based on our needs. We absolutely love our sofa. Its not soft at all, but thats fine with me because everything else is great. Shipping took an extra month and a half, plan for that. it was relatively easy to put together on arrival and seems to be high quality - it is also very comfortable! I am about to order the armchair. Really, really happy with it, perfect solution for me, and super cozy, pet friendly during the day too. A bit firmer than expected but still all in all a great sofa. Its beautiful- much nicer than expected and great quality. Even the dog loves it. It has held up super well over the last few months! I am loving it! Its beautiful and comfortable and it was easy to assemble. So easy to put together and amazingly comfortable!!! Also difficult to unlock pieces from each other when you want to reconfigure it. Park Sofa Assembly Video | Albany Park - YouTube But this Albany sofa exceeded my expectations. Not only is this sofa dreamy soft and gorgeous, it was so easy to assemble BY MYSELF! Delivery was smooth, the couch arrived on-time and the delivery drivers were super helpful getting all the pieces off the truck and into the living room. Movie nights have never been better!! LOVE LOVE LOVE. It's definitely not the kind of chair you can sink into, and a blanket is needed to make it real comfy. What customers are saying: Ive had my Kova sofa for about 5 months now and am really happy with it. Showcasing a vintage-inspired design, this couch has built-in high resiliency foam wrapped in cruelty-free synthetic feathers. Gorgeous color, lush fabric. The delivery company was a bit stressful to work with however Albany Park and the sofa did not disappoint! Its so easy to curl up with a blanket, book, and my pup! The ships within 5-7 business days that we originally saw did not end up being accurate at all. See my final verdict below. Originally I compromised by going with the vegan leather for the sake of availability and timing but I'm really happy with it. I tracked down the phone number for Albany Park and called to ask why that was. The Park So. This is the most comfortable couch I have every sat in. Im so happy! Luckily there is room for 2-3 depending on your size. I honestly never imagined it would be this nice. Lovesac customer service hours are Monday to Friday, 9:00 AM to 1:00 AM ET, and Saturday to Sunday, 12:00 PM to 1:00 AM ET. There are a few Albany Park pieces on Amazon, but only the Park Sofa has reviews. The perfect statement piece for our living room. I called to refund my money and cancel the order. Let me compile a quick list/. we love this chair so much! Albany Park's Albany collection provides a medium-firm firmness cushion, perfect for lounging and relaxing. I paid two guys to bring it in and put it together, it took them 40 minutes. Lovely emerald sofa". We had 1 hiccup with our order and customer service was ALL over it and all was cleared in within 2-3 days. Seriously, one of my favorite home items ever. Love sofa!!! Its a perfect size for what I wanted. Thank you! Great buy. I was worried it would look fake but its beautiful and easy to clean dog drool off of it and has thus far proved uninteresting to the cats to scratch, but well see if that lasts lol. Customer service was very communicative, which I appreciated it. I ordered this sofa in January and it arrived in February. The color is deep and rich. This chair is beautiful. The couch arrived on time, but it was not an easy set up. Also the cushions move around a lot easier than i thought they would. First of all, these pieces get noticed. Ill admit I was a bit nervousweve bought furniture online elsewhere, but usually smaller and inexpensive pieces that dont get used quite as much as a couch! After three months of using this chair for about three nights a week the seat cushion is depressed and doesnt spring back with plumping. I'm writing about this because I feel I was lied to about this product and the reviews were just not true or honest. It is so comfortable and our family of 5 can easily spread out on it. So great! I'm a caregiver for my adult son who needs me to help him reposition at night, so I need to sleep in my living room. I JUST RECEIVED IT! My Olive Green Albany Sofa is so comfy. Customer service was also very responsive and kind when I had questions. 4 instead of 5 starts because we had a small hiccup when assembling and had to fix one of the locking mechanisms, and it took a bit longer than was estimated to deliver to us. Lastly, as an African-American, I appreciate the journey behind this collection as I have gone through a similar journey. Cannot rave enough about the quality and the statement our furniture makes. If your order has not shipped yet and you came to the comments to see if this is a regular occurrenceit is 4 days after our estimated ship date we were told our item would be shipped that week but to call again in a few days 11 days after our estimated ship date we were told the items would "go out today" 15 days past our estimated ship date an employee told me "they were swamped" then later in the same conversation told me the delay the shippers fault When we checked with the shipper (CEVA) they had not been dispatched to Albany Parks warehouse 24 days past our estimated ship date and the couch arrived, it took much longer than 15 minutes to put together and the middle support legs are very loose Check the FAQs, Im sure you were told that your couch would ship 3-5 days with UPS Ground but please know this is a lie Darryl and JessicaIf I could put this in football termsyour customer service team is on the wrong one yard line with no defensive coordinator in sight. Perfect color (olive green) and it easily fit up my narrow stairs! I got so tired of looking for the perfect one ; saw this website and went for it-nice and simple. Couldn't really be happier. I kind of wish I bought the ottoman but it is so expensive. Sad days. The couch is very cute and very well constructed. The chair is awesome. I don't know, but it's now a $3000 couch that I will throw away. That said, the couch is great and was only a few days later than estimated (which is great considering how the shipping situation was in Feb 2022). "Love at first sight . I called multiple times back and forth between the logistics company Metropolitan and Albany Park to request for partial delivery - after all things happen and if you don't have 2 of the 8 pieces, I can understand. We went to about 8 stores looking and nothing compared in style and price. Its not an issue for me. I was really scared it wouldnt come or be damaged in shipping due to other reviews I saw online but it came and its perfect! Fits perfectly in my space. I decided to buy Albany because the price point was great, the appearance was eye catching, and the business seemed worth a try. Set up was a dream. If the incredible UPS man hadn't offered to shove them up my stairs and to my landing I would have definitely needed a second person to maneuver them. Works in a pinch. Choose between this Albany armchair in blue, gray, green, and orange. The companys focus on affordability and versatility makes its furniture accessible to a wide range of customers who are looking for high-quality furniture that wont break the bank. Although there were delays for our orders it was well worth the the wait. The ordering process was easy, shipping was uneventful. Def get it!!! So glad I took a chance on this couch, as it is always a bit nerve wracking buying a piece of furniture online without laying on it first. Weve gotten a lot of compliments on it. Not your average every day brown gray black or white piece of furniture! It's deep and oh so plush. I just received my two pieces of Ekaabo furniture two days ago. It fits into our space wonderfully. We cant really afford to go back and forth with furniture, paying return shipping and restocking fees. Orders typically take 3 to 5 business days using their main courier, UPS Ground delivery. Literally the emerald sofa is beautiful!!! Albany Furniture Review - BBBReview They are so soft to the touch, the color (mustard) is amazing, and they were so easy to assemble. We bought the park sectional in vegan leather. This couch was absolutely one of my favorite purchases Ive made in my 25 years of life. Its gorgeous and comfortable. Looks great, expensive, and is very comfortable. Overall love this loveseat! Bad customer service and lies is why small businesses go out of business and why people go to box stores. Dog hair weaved into the couch was making me an insane person. Instagram knows too much but thats alright sometimes. Shopping for home decor is no cakewalk, which is why after considering everything in this Albany furniture review, I recommend this brand to anyone frustrated with the traditional process. They love the look even in pictures and the feel is sooo soft and the padding is the most comfortable thing in my house. The brand's curated selection is packaged and shipped with intention: shipping and delivery are fast and free (the Park Armchair, for instance, can be shipped within 4 business days at the time of writing), and each space-conscious box is carefully designed . There is a fight all day long on who gets to sit in the chairusually the pup wins. I ordered the sofa and its so comfy, I fall asleep all the time on it. It is a "welcome to my cozy house" sofa. I was so worried about purchasing sight unseen but honestly its exactly what we wanted. Really satisfied with the whole process and even more satisfied with our chairs. The furniture is comfortable and I like the color. Perfect for 3rd floors, Horrible customer service and poor qualirt, Extremely poor logistics process and customer service, Horrible service - 2 months and still not deliverers, Terrible shipping experience, still waiting for delivery, Sectional Arrived Damaged/Unusable - still no resolution after over a week, Park Vegan Leather Sofa Looks awful less then a Year, Nice to look at, holds up to wear but not as comfortable as the photos would have you believe.

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